This was the scheduled day for Safelite to come by our RV spot at TT Leavenworth to replace the windshield in our pickup, Charlotte. A big rock fell off an oncoming gravel truck and did a nasty to the glass on August 3 as we were cruising down US-2 on the way here from Electric City. When I made the appointment last week, the girl asked me several questions. She wanted to know if Monday, August 8th between 8:00 AM and noon would be okay. She asked if the windshield had a “Super Duty” logo at the top of the windshield. She inquired about tinting at the top of the windshield. I replied that the date would be great. The “Super Duty” logo needed to be on the replacement glass. The top of the windshield should be tinted just like the old windshield.
This morning we got a text that the Safelite guys were on their way and they arrived about 8:10. Unfortunately, my 4 Questions game with the girl on the phone a few days ago was for naught. The replacement windshield did not have the “Super Duty” logo nor was the top tinted like our factory windshield.
Since we did not wish to wait another week for the proper windshield to arrive, we told the installers to go ahead with replacement. They gave me my $50 deductible back in exchange for their office staff’s bungled ordering. It is the only time I have ever wished I had a higher comprehensive coverage deductible.
The installers were really good. They had the old windshield out and the new glass installed in about 25 minutes. I can recommend Safelite installers to others but they should make sure the morons in the office understand their wishes prior to getting off the phone or they may end up with something inconsistent with their wishes.
Right after the Safelite guys finished up, it started to rain. We spent the remainder of the day lounging around the trailer. This retirement stuff is rugged.